Privacy Policy
1. Introduction
Land (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you interact with us, make an enquiry, or book a journey.
2. Information We Collect
We may collect the following information:
Identity Data: name, title, date of birth
Contact Data: email address, phone number, billing details
Booking Data: travel preferences, itinerary details, guest information
Payment Data: payment method and transaction details
Communication Data: correspondence with us, enquiries, feedback
Technical Data: website usage data (cookies, device information)
We do not intentionally collect unnecessary personal data.
3. How We Use Your Information
We use your data to:
• Manage your enquiry and booking
• Design and deliver your travel experience
• Communicate important updates about your journey
• Process payments and administrative tasks
• Improve our services and guest experience
• Comply with legal obligations
We only use your data where it is necessary to deliver your experience or operate our business.
4. Legal Basis for Processing (GDPR)
We process your data based on:
• Contractual necessity (to deliver your booking)
• Legal obligation• Legitimate interests (to operate and improve our services)
• Consent (where specifically required, such as marketing)
5. Data Sharing
We may share your information with carefully selected third-party suppliers such as hotels, restaurants, transport providers, and experience partners solely for the purpose of delivering your itinerary.
We never sell your personal data.
6. International Transfers
Some of our suppliers may be located outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place to protect your data.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and accounting obligations.
8. Your Rights
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to certain processing
• Withdraw consent (where applicable)
To exercise your rights, contact us at: landjourneys@gmail.com
9. Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or loss.
10. Contact
If you have any questions about this Privacy Policy, please contact:
Land
150 Stapleton Hall Road, N4 4QJ, London, United Kingdom
Email: landjourneys@gmail.com